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Evidence Guide: CPPSEC2017A - Protect self and others using basic defensive techniques

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPSEC2017A - Protect self and others using basic defensive techniques

What evidence can you provide to prove your understanding of each of the following citeria?

Identify need to use defensive techniques.

  1. Applicable provisions of legislative and organisational requirements relevant to the application of defensive techniques are identified and complied with.
  2. Factors which might impact on own or others safety are identified and appropriate response procedures evaluated against use of force guidelines.
  3. Causes of conflict and harmful behaviour are anticipated and appropriate responses to prevent escalation are implemented.
  4. Alternative response options are assessed for viability and withdrawal options are identified and incorporated into defensive options.
  5. Personal safety needs are identified and assistance sought from relevant persons as required.
Applicable provisions of legislative and organisational requirements relevant to the application of defensive techniques are identified and complied with.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Factors which might impact on own or others safety are identified and appropriate response procedures evaluated against use of force guidelines.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Causes of conflict and harmful behaviour are anticipated and appropriate responses to prevent escalation are implemented.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Alternative response options are assessed for viability and withdrawal options are identified and incorporated into defensive options.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Personal safety needs are identified and assistance sought from relevant persons as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply basic communication and negotiation techniques.

  1. Effective interpersonal techniques are used to facilitate an effective exchange of information.
  2. Communication is conducted in a courteous manner and reflects sensitivity to individual social and cultural differences.
  3. Basic negotiation techniques are used to maintain positive interaction and divert and minimise aggressive behaviour.
  4. Contradictions, ambiguity, uncertainty or misunderstandings are identified and clarified.
  5. Factors which might impact on the safety and security of self and others are anticipated and contingency measures are formulated and implemented as required.
Effective interpersonal techniques are used to facilitate an effective exchange of information.

Completed
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Teacher:
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Communication is conducted in a courteous manner and reflects sensitivity to individual social and cultural differences.

Completed
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Basic negotiation techniques are used to maintain positive interaction and divert and minimise aggressive behaviour.

Completed
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Evidence:

 

 

 

 

 

 

 

Contradictions, ambiguity, uncertainty or misunderstandings are identified and clarified.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Factors which might impact on the safety and security of self and others are anticipated and contingency measures are formulated and implemented as required.

Completed
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Teacher:
Evidence:

 

 

 

 

 

 

 

Apply basic defensive techniques.

  1. Appropriate basic defensive techniques are selected to maintain safety and are applied within use of force guidelines.
  2. Movements and actions of subject are monitored to anticipate movement and aggressive actions.
  3. Stance and distance from subject is maintained to maximise ability to apply recognised hold techniques quickly and discontinue contact at cessation of threat.
  4. Assistance requirements are determined and requested in accordance with organisational procedures.
  5. The need to restrain, secure or escort subject is established and appropriate response implemented.
  6. Relevant documentation is completed and securely maintained in accordance with organisational procedures.
Appropriate basic defensive techniques are selected to maintain safety and are applied within use of force guidelines.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Movements and actions of subject are monitored to anticipate movement and aggressive actions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Stance and distance from subject is maintained to maximise ability to apply recognised hold techniques quickly and discontinue contact at cessation of threat.

Completed
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Teacher:
Evidence:

 

 

 

 

 

 

 

Assistance requirements are determined and requested in accordance with organisational procedures.

Completed
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Teacher:
Evidence:

 

 

 

 

 

 

 

The need to restrain, secure or escort subject is established and appropriate response implemented.

Completed
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Teacher:
Evidence:

 

 

 

 

 

 

 

Relevant documentation is completed and securely maintained in accordance with organisational procedures.

Completed
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Teacher:
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

applying empty hand techniques that avoid vital areas of the body

identifying current and potential risk factors which might impact on the safety and security of self and others and implementing appropriate response measures

reacting in a timely manner to the application and termination of force

selecting response options within specified legal and strategic limits

using basic negotiation techniques to defuse conflict

using effective communication techniques to give clear and accurate information in a form which is preferred and understood by the receiver and which engages minority groups.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency could be assessed using the following methods of assessment:

observation of processes and procedures

questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Required Skills and Knowledge

This section describes the skills and knowledge and their level required for this unit.

Required skills

communicate using clear and concise language

communication to engage with minority groups (eg young people, old people, people with an addiction or disability, Indigenous Australians, people from Culturally and Linguistically Diverse (CALD) backgrounds)

determine response appropriate to security risk situation

identify and comply with applicable legal and procedural requirements including licensing requirements and 'use of force'

identify and comply with security incident response procedures

identify risk factors and assess degree of risk

identify support and assistance requirements

implement basic defensive techniques to non-vital parts of the body

minimise threat to self and to others by use of appropriate force options

record, report and document information

select and use appropriate personal protection equipment

use negotiation techniques to defuse and resolve conflict.

Required knowledge

basic defensive techniques including empty hand techniques

correct use of personal protection equipment

emergency and evacuation procedures

first aid procedures and their application

incident management and methods of restraint and associated effects

instructions and procedures for responding to security risk situations

legal provisions relating to powers of arrest and 'use of force' guidelines

limits of own responsibility and authority

observation and monitoring techniques

principles of effective communication including interpersonal techniques

problem-solving techniques

procedures and requirements for documenting security incidents

procedures for effecting an arrest

reporting structure and processes

reviewing and debriefing processes

security incidents and appropriate responses.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirements may relate to:

apprehension and powers of arrest

Australian standards and quality assurance requirements

counter-terrorism

crowd control and control of persons under the influence of intoxicating substances

force continuum, use of force guidelines

general 'duty of care' responsibilities

inspection of people and property, and search and seizure of goods

licensing or certification requirements

privacy and confidentiality

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

Occupational Health and Safety (OHS)

relevant industry codes of practice

trespass and the removal of persons.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

storage and disposal of information.

Factors may relate to:

access to weapons

biological hazards, industrial gases and other chemicals

conflicts between members of the public

electrical faults and power failures

explosives

fire and flammable materials

persons suffering from emotional or physical distress

persons under the influence of intoxicating substances

persons with criminal intent

persons, vehicles and packages in unsuitable locations

physical threats

security breaches

terrorism

violence.

Responsemay involve:

defusing the situation

evacuating the premises

isolating area of potential risk

isolating risk

notifying relevant emergency services agencies

providing access for emergency services

provision of first aid

request for support and assistance

restraint of person

tactical withdrawal

use of basic defensive techniques

use of empty hand techniques

use of negotiation techniques.

Personal safetyrequirements may relate to:

appropriate vehicle

provision of back-up support

regular communication

specific security equipment

taking an alternative route

working in a team.

Relevant personsmay include:

clients

colleagues

emergency services personnel and agencies

security personnel

supervisor.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

constructive feedback

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

effective verbal and non-verbal communication

maintaining professionalism

providing sufficient time for questions and responses

reflection and summarising

two-way interaction

use of plain English

use of positive, confident and cooperative language.

Social and cultural differencesmay relate to:

dress and personal presentation

food

language

religion

social conventions

traditional practices

values and beliefs.

Basic negotiation techniquesmay include:

demonstrating flexibility and willingness to negotiate

interpreting and assessing actions for risk

interpreting non-verbal and verbal messages

observation techniques

questioning to clarify and confirm understanding

use of clear presentations of options and consequences.

Basic defensive techniquesmay include:

avoidance techniques

blocking techniques

body positioning

body safety

empty hand techniques

impact techniques

locking and holding techniques

take-down techniques.

Documentationmay include:

activity logs

incident reports

request for assistance forms

vehicle and personnel movements

written and electronic reports.